BUG - Save and Close does not notify
G'day
Just found a bug in the system.
When you enter a resolution and press the Save&Close button in the same screen the request is closed without sending out a notification. No trace also in the conversations pane.
If I close it using the Closed button in the request screen it does notify.
Can this please be fixed?
thanks,
Sandoor
Version 6007
Win2k3
MSSQL
Just found a bug in the system.
When you enter a resolution and press the Save&Close button in the same screen the request is closed without sending out a notification. No trace also in the conversations pane.
If I close it using the Closed button in the request screen it does notify.
Can this please be fixed?
thanks,
Sandoor
Version 6007
Win2k3
MSSQL
Topic Participants
Sandoor
SupportCenter Support
Matte.Stevenson
ServiceDesk Plus