BUG - Problems with Queues

BUG - Problems with Queues

I have currnetly found two bugs with the queue system. A new request is created, and either selecting a queue for that request on the form, or where a business rule assigns the queue.

Now if I filter the view for that particular queue the request appears in the list which is correct. However if I now view the details of that request, the Request tab shows "Queue : Not Assigned" instead of the name of the queue the request is assigned to. Every request that is assigned to a queue show this "Queue : Not Assigned" entry.

Also, if I request has been entered into the wrong queue, I cannot seem to move it into the right queue. If I edit the request, and then select the queue using the form (whilst editing the request) and then update, the request stays in the same queue and is not moved.

Regards,
David.






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