Bug: Cannot view ESM sections Users, Security Settings, etc
This is a bug report.
Affected versions:
Version: 14.1 Build 14102
Since: 12.* (We became customers at this verison, we assumed you would fix this)
Description:
The sections "Sites", "Privacy Settings", "Users" and "Secrutiy Settings" cannot be opened in the ESM directory if a portal-id cookie is set. The problem does not happen if the admin user log in and enter ESM Directory before selecting a portal.
What's happening:
Clicking any of the sections named above results in the current "portal-id" admin-section to be presented, instead of showing the EDM Directory settings:
What's expected:
Instead of showing the last selected portal ID admin section, it's expected to show the ESM Directory settings section:
Solution:
Deleting the cookie "PORTALID" resolved the issue manually, but should not be the acceptable solution as it leaves the solution to the user to delete the cookie. Any non-tech user won't know why or how this is happening:
