Bug: Global View - Unassigned/Overdue request link not right
In my evaluation, I have several tickets assigned to individuals, and several unassigned tickets. My "Requests by Support Rep" on the Global View is currently as follows: (forgive the ulgy paste)
Requests by Support Rep
Open OnHold OverDue
Tech #1 5 0 0
Tech #2 1 0 0
Unassigned 7 0 2
Total 13 0 2
When I click on the "5" OPEN for Tech #1, it takes me to those specific tickets. Same is true for the "1" OPEN for Tech #2. If I click on the "2" OverDue for Unassigned, it takes me to ALL open requests. It doesn't show me JUST the 2 overdue requests, as I would expect. If Tech #1 picks up one of the OverDue requests and it is listed on his SupportRep-specific count, THAT link takes you to the single request. However, the Unassigned OverDue requests link takes you to tall open tickets.
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