Hi,

please excuse my ignorance, but what is the best way to expose the SDP url and how should I use the Web Portal Alias setting?

For example, SDP is installed on http://server1:8090

I probably don't want to expose the servername to end users and I'm likely to want to migrate SDP to another server in the near future. On this basis, am I best to create a DNS CNAME entry and use this in the Alias field?

For example -

DNS

    ICTServiceDesk        server1.domainname.com

SDP Web Portal Alias field:

    http://ICTServiceDesk:8090

I'd then advertise the http://ICTServiceDesk:8090 address to technicans and requestors.

Is this the recommended way of setting this up?

Should this cause any issues with AD pass-thru authentication?

Thanks in advance for any advice/suggestions,

Rich