Basic question
hi All
We have just got Service Desk plus,
can i ask a very basic question
when a normal network user wishes to report a fault, do they need to log into the service desk (with a guest account) to get access to the Helpdesk - Request form ????, if not what will the URL be ???
Thanks
Paul Stott
We have just got Service Desk plus,
can i ask a very basic question
when a normal network user wishes to report a fault, do they need to log into the service desk (with a guest account) to get access to the Helpdesk - Request form ????, if not what will the URL be ???
Thanks
Paul Stott
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