Hello! We are getting off the ground with our system, and we're looking at how to build widgets for our dashboards to help our monitoring of tickets. The majority of widget building topics seem to involve the self-service portal, which we do not use (we use email to create our tickets).  Is there a basic starting point where we can learn widget and/or report building? Sorry to say that what we have found here assumes a higher baseline experience with the ServiceDesk Plus that we currently have in-house.

Thanks, community!