BackupData
Hi,
I've been making some backups and today for the first time got some errors and backup was not successful, size of backup is 0Kb!
Changes applied today before backup:
- Mail server Config
- Enable Fetching
- Add some notification Rules
- Created some requests to test notifications (Success)
- Deleted all requests created for testing purposes
After this i decided to do a full backup and got some errors:
Command prompt output:
C:\ManageEngine\ServiceDesk\bin>backUpData.bat
Starting....
Jan 29, 2014 1:52:58 PM com.adventnet.servicedesk.server.utils.SDDataManager set
StandAlone
INFO: Going to set the standAlone param as : true
Jan 29, 2014 1:52:58 PM com.adventnet.servicedesk.server.utils.SDDataManager set
StandAlone
INFO: Going to reset rootDir using server.dir
Jan 29, 2014 1:52:58 PM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: rootDir :: ..
Jan 29, 2014 1:52:58 PM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: netutilsData :: {RELEASE={version=8.2.0}, BUILD={number=8216}}
Jan 29, 2014 1:52:58 PM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine Ser
viceDesk Plus}, ADMANAGER={name=ADManager}}
Active DB Server = mssql
Database connectionProp : null
Error while trying to instantiate SQLGeneratir com.adventnet.db.adapter.SQLGener
ator java.lang.InstantiationException: com.adventnet.db.adapter.SQLGenerator
Database started
*************************************************************
Number of tables found : 1235
-------------------------------------------------------------
Build number : 8216
-------------------------------------------------------------
backup_info.xml : true
-------------------------------------------------------------
Ignored Table List
-------------------------------------------------------------
AaaAccSessionAudit
AaaAccHttpSession
AaaAccSessionProp
AaaAccSession
AuditRecord
OperationAuditRecord
AuditResultProperty
AuditResourceProp
AuditOperProperty
RecentItems
-------------------------------------------------------------
Going to take full backup with file attachments
-------------------------------------------------------------
deleting duplicate entries in WordMap table : 0
*************************************************************
Please wait ! backup in Progress...................
0-----------------------50------------------------100(%)
====================================================
stopping DB Server >>>>> false
java.util.zip.ZipException: ZIP file must have at least one entry
at java.util.zip.ZipOutputStream.finish(Unknown Source)
at java.util.zip.DeflaterOutputStream.close(Unknown Source)
at java.util.zip.ZipOutputStream.close(Unknown Source)
at com.adventnet.servicedesk.tools.SDBackUp.endBackup(SDBackUp.java:563)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:98)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1965)
C:\ManageEngine\ServiceDesk\bin>
Working with build 8216 under MSSQL.
Can anyone help?
Regards.