I am trying to get backups to run nightly automatically. The problem is that i need to shutdown service desk to perform the backup.
I want to be able to shutdown service desk, backup the data and start servicedesk again via a batch script that i will schedule to run nightly.
Does the shutdown script have any command line switches that stop the pause from happening at the end of the script? or could a script that does all this be included in a future release?
Also does the backup and startSDP have any command line switches that will help aswell?