backup problem

Hi,
we have problem with our backup, server is debian 4
and database - mysql 5.0:

Error Trace

java.io.FileNotFoundException:
/usr/local/bin/ServiceDesk/fileAttachments/Request/Jun2008/1379/b��d.jpg
(No such file or directory) at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.(Unknown Source) at
com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:947) at
com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:943) at
com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:943) at
com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:943) at
com.adventnet.servicedesk.tools.SDBackUp.endBackup(SDBackUp.java:293) at
com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:79) at
com.adventnet.servicedesk.setup.task.ScheduledBackupTask.executeTask(Schedul
edBackupTask.java:60) at
com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManag
erImpl.java:706) at
com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingT
ask(WorkFlowExecutor.java:160) at
com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowT
emplate(WorkFlowExecutor.java:115) at
com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(
WorkFlowExecutor.java:105) at
com.adventnet.workengine.workflow.ejb.internal.WorkFlowExecutorBean.executeW
orkFlow(WorkFlowExecutorBean.java:105) at
sun.reflect.GeneratedMethodAccessor96.invoke(Unknown Source) at
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at
java.lang.reflect.Method.invoke(Unknown Source) at
org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(Stateles
sSessionContainer.java:683) at
org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(Cach
edConnectionInterceptor.java:186) at
org.jboss.ejb.plugins.AbstractInterceptor.invoke(AbstractInterceptor.java:94
) at
org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSe
ssionInstanceInterceptor.java:72) at
org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor
.java:84) at
org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.
java:315) at
org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:148) at
com.adventnet.authorization.AuthorizationInterceptor.invoke(AuthorizationInt
erceptor.java:88) at
com.adventnet.authentication.interceptor.SecurityInterceptor.invoke(Security
Interceptor.java:108) at
com.adventnet.audit.interceptor.AuditInterceptor.invoke(AuditInterceptor.jav
a:128) at
org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:191) at
com.adventnet.logging.tracing.TracingInterceptor.invoke(TracingInterceptor.j
ava:136) at
org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinde
rInterceptor.java:122) at
org.jboss.ejb.StatelessSessionContainer.internalInvoke(StatelessSessionConta
iner.java:331) at org.jboss.ejb.Container.invoke(Container.java:709) at
org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFacto
ry.java:419) at
org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionPro
xy.java:83) at $Proxy98.executeWorkFlow(Unknown Source) at
com.adventnet.workengine.executor.internal.RemoteWorkFlowExecutionHandler.ex
ecute(RemoteWorkFlowExecutionHandler.java:77) at
com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(
WorkEngineImpl.java:923) at
com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPo
olService.java:256) at java.lang.Thread.run(Unknown Source)

Trouble shooting tips

* Server crashed after received this E-Mail

Please contact your DBA to update the following sql query
update Task_Input SET OPERATIONAL_STATUS = 4 where SCHEDULE_ID = (select
SCHEDULE_ID from schedule where SCHEDULE_NAME = 'BackupSchedule')

This sql query will stop your backup scheduling "
______________________________________________________________

can anybody help me?
thanks