Backup failed
Hello,
Jedidia Andriamanampisoa
I'm processing an upgrade of our environment from 8109 to 8212. The problem is tha we're unable to perform backup of the 8121 to 8200, below is the error:
Please wait ! backup in Progress...................
0-----------------------50------------------------100(%)
=======ERROR = *Invalid object name 'ARC_ServiceReq_1801'.* Query = SELECT max(W
ORKORDERID) FROM ARC_ServiceReq_1801
ERROR = *Invalid object name 'ARC_ServiceReq_1801'.*
java.lang.Exception: Unable to get the data from [ARC_ServiceReq_1801] table
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingLimit(SDBackUp
.java:1161)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingLimit(SDBackUp
.java:1180)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:868)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:841)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:35
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:95)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1873)
stopping DB Server >>>>> false
java.lang.Exception: Unable to get the data from [ARC_ServiceReq_1801] table
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingLimit(SDBackUp
.java:1161)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingLimit(SDBackUp
.java:1180)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:868)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:841)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:35
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:95)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1873)
C:\ManageEngine\ServiceDesk\bin>
Could you please advise on its resolution,
Thanks,
Jedidia Andriamanampisoa