Having Backup issues. Just started today, I can not make any backups.
Verion 8.0.0 Build 8026
Backups were good before today.
C:\ManageEngine\ServiceDesk\bin>backupdata
Starting....
May 29, 2012 2:33:37 PM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: rootDir :: ..
May 29, 2012 2:33:37 PM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: netutilsData :: {RELEASE={version=8.0.0}, BUILD={number=8026}}
May 29, 2012 2:33:37 PM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine Ser
viceDesk Plus}, ADMANAGER={name=ADManager}}
Active DB Server = mysql
Database connectionProp : useUnicode=true
characterEncoding=UTF-8
Database started
*************************************************************
Number of tables found : 993
-------------------------------------------------------------
Build number : 8026
-------------------------------------------------------------
backup_info.xml : true
-------------------------------------------------------------
Ignored Table List
-------------------------------------------------------------
AaaAccSessionAudit
AaaAccHttpSession
AaaAccSessionProp
AaaAccSession
AuditRecord
OperationAuditRecord
AuditResultProperty
AuditResourceProp
AuditOperProperty
RecentItems
-------------------------------------------------------------
Going to take full backup with file attachments
-------------------------------------------------------------
deleting duplicate entries in WordMap table : 0
*************************************************************
Please wait ! backup in Progress...................
0-----------------------50------------------------100(%)
====================================================
File added to zip ..\fileAttachments\Request
File added to zip ..\fileAttachments\Request\May2012
File added to zip ..\fileAttachments\Request\May2012\131
File added to zip ..\fileAttachments\Request\May2012\131\Doc1.docx
stopping DB Server >>>>> false
java.io.FileNotFoundException: ..\fileAttachments\Request\May2012\131\Doc1.docx
(Access is denied)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(Unknown Source)
at com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:1
656)
at com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:1
652)
at com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:1
652)
at com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:1
652)
at com.adventnet.servicedesk.tools.SDBackUp.endBackup(SDBackUp.java:497)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:97)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)