Hi, 

I think i have a problem with the folder structure.  All my installation is on the path C:\Program Files\ManageEngine\ServiceDesk but i found another folder in the path C:\ManageEngine\ServiceDesk

Inside that folder, i see backup and fileAttachments, where inside there are folders that are updated, but in the path C:\Program Files\ManageEngine\ServiceDesk\backup or C:\Program Files\ManageEngine\ServiceDesk\fileAttachments are completely empty. 

I wanted to merge so that I have everything inside the same folder, is that possible? (C:\Program Files\ManageEngine\ServiceDesk\)