Backing Up ServiceDesk Plus
Hi,
As I understand it, the DB engine behind ServiceDesk Plus is MySQL.
Work are the recommended backup processes for this system - are there open file file-locking issues if backup software or explorer were to copy the servicedesk directory to a backup NAS or Tape.
From the recovery side of things, is the database easy to restore in the event of disaster, and can the database be transfered to another server?
ServiceDesk could potentially become my most important application behind accounting and email - these I can backup, I hope ServiceDesk is the same.
Gary.
New to ADSelfService Plus?