Back-up and Restore Data and Config Settings

Good Morning All.

I have had a quick look through the forum and could not find what I was after.

My question is, does the built in backup of the servicedesk plus back up all my config that I have inputted into the program and all my calls.

I have installed the DB to SQL server 2005.

But basically if the server crashed, I would like to install a fresh copy of the software and be able to restore my config and data.

Or is all my call info and config stored with in the SQL Server. I am no SQL expert so this is why I am asking.

Currently I have the software installed on a PC with no fault tolerance and soon I be moving it to a proper server with recovery and fault tolerance.

Thanks