When a technician has opened a request and then wants to go back to the page he was originally on using the browser Back button, it takes him to the original page of the view he was on.  For example, if he was on page 5 of 10 pages, clicks on a request and then clicks on the Back button, it takes him to page 1 (regardless of how the tickets are sorted).  If he just clicks on the Request tab, it takes him to page 1 also.

Is there another way he should be viewing tickets?   

Thanks.