Awaiting Response from Requester & Auto-Close If No Response Within A Number of Days

Awaiting Response from Requester & Auto-Close If No Response Within A Number of Days

Hi,
 
Sometimes we need more info from requester or asked the requester to perform an action and awaiting their response.
 
A reminder is sent out to the requester asking for a response if none is given within a number of X days.
 
The request automatically closes when reminder has been sent out a number of X times.
 
Is this feature already available in the current version?
 
Thanks
Ahmad