Is there a script that can be applied to automatically forward a request back and forth between the Submitter/Requester and the technician working the ticket based on the changing of the status? Possibly using Form and Field rules or custom triggers or both.

Use Case:

We have a workflow in our legacy application for document development and testing. Really, 5 stages:

1. The Document change request gets submitted by a requester/technician.

2. The request receives approval from the selected Approver (in this case an attorney).

3. The request gets approved and placed in the queue to be worked by a developer.

4. The developer sends the request back to the Requester/Technician to test the changes.

A. If it passes testing, the request goes back to the developer to implement.

B. if the changes fail, it goes back tot he developer to make the revisions, then it goes back to the Requester/Technician for final testing.

5. The request goes back to the Developer with a status of implementation. The developer implements the request in our document generation system.

6. Lastly, the ticket will be closed.

I tried implementing this through tasks, using field and form rules. But, the child tasks won't always initiate because the requester didn't set the right conditions in the request form.

Is there a way to automate this workflow within the request form, and not using tasks as these are not user friendly for the users?

Thank you!