Automating Add Requests

Automating Add Requests

Hi,

We have an Excel file that we are using to track report requests. We want to migrate the information from that file into ServiceDesk. Is it possible to get the SQL insert scripts used to add a request to the ServiceDesk database? That would be our easiest solution since we can write code that will loop through the Excel sheet and insert a record for each row, pulling the appropriate ServiceDesk field values from the Excel columns. We are running ServiceDesk on an MySql database.

Thanks,

Don

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