Automaticly assign requests to specialist group
Hello!
So this is my task! i need to assign tasks automaticly to group.
For example, all mails with theme "xxx" must be automaticly assigned to specialist group.
Is it possible in ServiceDesk Plus? and if its possible? how to do this/
Thank you in advance!
So this is my task! i need to assign tasks automaticly to group.
For example, all mails with theme "xxx" must be automaticly assigned to specialist group.
Is it possible in ServiceDesk Plus? and if its possible? how to do this/
Thank you in advance!
Topic Participants
andrey_gorokhov
ServiceDesk Plus
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