As the title suggests, I need to find a way to automatically enter some information into a task that was generated from a from in the Service Catalog.

 

Primarily, the ticket ID.

 

I tied using the form of ##$RequestId## but this epically failed.

 

I need this, as sometimes a ticket may need to be dealt with by people in the other IT groups other than the helpdesk.

 

Thanks in advance for your assistance.

 

Senior Client Technology Support Analyst
Bird Construction Inc
http://www.bird.ca
http://ca.linkedin.com/pub/carlo-piva/31/267/a5b
http://ca.linkedin.com/pub/carlo-piva/31/267/a5b