automatically open tickets from opmanager

automatically open tickets from opmanager

hello,

is there a document or set of instructions that I can use to test for issues/alarms in opmanager to be able to send an email/sms alert as well as to be able to open a ticket automatically from servicedesk?

also, is there an email address that I can use to be able to send to, to again be able to automatically open ticket requests in servicedesk?

thanks
naynesh






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