Good day,

 

I am in the process of configuring a new hire request workflow and have a requirement to email a number of non-IT users who do not have technician accounts.  I am looking through the request workflow designer and can't seem to find an easy way to accomplish this automatically.  Is there a way to have the template set to notify a selection of emails upon creation of a new request? Or do I need to use a business rule to push the notification?

 

Any tips are appreciated.

 

Thanks,

Mike Taylor