Automatic User Updates
Is it possible for SD+ to generate automatic updates to users containing call details and history?
i.e. Every Friday, send out an email to users updating them on the status of their call(s).
I checked in Notification rules and that does not appear to be an option. At this point, it looks like it would be a manual operation by Technician to send out call history to users... So i am kind of just looking to confirm my thoughts...
-Thx
i.e. Every Friday, send out an email to users updating them on the status of their call(s).
I checked in Notification rules and that does not appear to be an option. At this point, it looks like it would be a manual operation by Technician to send out call history to users... So i am kind of just looking to confirm my thoughts...
-Thx