Can someone explain what the workflow is for the setting up automatic creation of custom groups from Active Directory within Endpoint Central please. 

Im not having much luck with groups being created from our AD. 

When I contacted support they said that once I set up the sync settings, I would need to then manually create a custom group, choose AD Group option and then select the group from AD. This custom group will then sync with AD group.

It doesn’t sound quite right as the feature is called “Automatic custom groups creation” and not “create a group manually and sync automatically”!

Can someone help explain away my confusion on how this should be set up and how it should work please?