Autofill the Requester Field in Requests / Incidents

Autofill the Requester Field in Requests / Incidents

Hello all,

 

is it perhaps possible to fill the Requester field by default with the name of the Request creator? Cause I don't wanna use it for customers to create requests, just for the technicans and it would be nice if this field would be fileld automaticly.

So my technicans would not have to dill this field all the time. Ot is it possible to disable it?

Cause It isn't removeable in the templates.

Kind regads

 

Thomas

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