Autoclosing tickets based on specific senders/adresses (servicedesk)
Hi,
The idea is to auto-close tickets based on a specific or multiple specific senders to avoid clutter.
Almost like a spam filter, but seperated from exchange and handled internally in servicedesk.
My skills in Python are not quite up to this task, so I was hoping someone might have done this already?
Thanks for any and all help :-)
Br/Ludvig