Autoassign with specific technician groups

Autoassign with specific technician groups

Can you auto assign technicians based on technician group or ticket category? 

I have some tickets that on specific categories should only be assigned to specific technicians, some categories should be assigned to two or three technicians.  Can I have a load balancing assignment on those categories? 

Or if I set the technician group on specific category, will autoassign load-balance the technicians of the assigned group? 

I would like someone to clarify how autoassign would work with assigned tech groups. 

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