Hi,

Our company has multiple sites. There is a group consisting of 4 people, who are technicians for all those sites. The recenty changed their name of their group.

When i create a request, and select the correct site, i can select one of the 4  mentioned technicians.
However, when i create an incident, and I select their grou, it keeps switching back to the old name group.

I cannot find and relation between creating an incident and the group being the old group name.
anyone got any idea?