Auto Assign tasks to Load Balanced Technician
Our end users will be able to put in a request through a request template. So when they do, we have that template on submit assign a technician group to load balance. This one does have an approval. But, even though a technician gets assigned, the tasks don't get assigned to that same technician. We want it so when a request is put in, the assigned technician gets assigned or made owner of that particular templates tasks. How? or Why can't we make that happen?
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