Auto assign on technician availability
Isn't technician auto assign supposed to assign tickets only to logged in technicians?
The thing is that some technicians leave at 4pm and others at 7pm and we dont want to get tickets assigned to the techs leaving at 4pm. Is this possible?
Cheers!
Topic Participants
Julian Bonpland
ServiceDesk Plus
Erik Breckenridge
Umasankar
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