Auto assign incident/request or task at certain time/date
I would like to know if anyone has a rule or a way to auto assign an incident template or task to auto send on a certain time of the week or month to a assigned technician. I have looked and can't seem to find a way to do this. It seems that the incident has to be assigned before a task will generate, but that is not what I have been requested to do. My group wants it to automatically generate on a specific day to remind the technician that it needs to be completed. Weekly/Quarterly jobs/tasks.
Thanks for any help.
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