I got a request from one of my company's IT coordinators.
Could we look at the possibility of automatically assigning consumable assets ( monitor, dock, keyboard, mouse, headset, etc.) to users when their hardware request ticket gets closed?
Example – User 1 requests a monitor, headset, dock, and keyboard + mouse for wfh, I supply him with the equipment, close out the ticket, and the consumables get automatically assigned to the user after the ticket is closed.
Would something like this be possible?