Auto assign a techician
Hi,
I need a way to auto assign a technician when a support case meets a certain criteria.
E.g. from a certain e-mail address or if the e-mail contains special words.
I need a way to auto assign a technician when a support case meets a certain criteria.
E.g. from a certain e-mail address or if the e-mail contains special words.
Topic Participants
boru_me
Bradley Munsen
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