Hi,

I'm already confused with the authentication as all ME documentation refer to the same thing as different names: technician key, API key, authtoken... Then you have the ServiceDesk Plus On Demand and On Premise too, I'm not sure if there is a difference in the API...

Anyway, I can successfully create a Request in ME SDP On Premise using API V1:

However, the same payload and same Technician key (API key? Authtoken?) does not work with API V3:

Can somebody please let me know what I'm doing wrong?

Many thanks in advance!

Cheers,

Tamás