Hi all,
I've had this issue where our clients from time to time have said they haven't received attachments that are sent through SupportCenter when we respond to a request. After speaking to the support staff at Zoho, they checked the folder Support Center creates when attachments are sent - the files being held where they should be and so whoever i spoke to suggested it was something with our clients mailserver / spam filtering. (sounds plausible)
But it's happening fairly frequently with various clients. So i'm wondering if anyone else has had this issue or something similar.
I'm using version 7507, i know i should really do an update and will do.
Cheers
Dean