Attachment limits

Attachment limits

I understand there is a 10 MB attachment limit, however, is there a limit to how many attachments can be added to a work order...size of files being and how many attachments can be added to one request?

I am receiving issues when a pdf with 31 KB is added it states "Maximum size of an attachment can be 10MB".  This particular one has 2 attachments on the work order itself and 6 more attachments to the Conversation on the work order.


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