Attaching SLA's to task
Hi team,
I have created service under service category. In that service, I have attached 4 task. Those 4 tasks have different time limits. PFA image for your information. Is it possible to create SLA's as per task life.
e.g. Lets say Task 1 should be completed within 1 day, if task is not completed withing given time, it should send notification to admin.
I have created service under service category. In that service, I have attached 4 task. Those 4 tasks have different time limits. PFA image for your information. Is it possible to create SLA's as per task life.
e.g. Lets say Task 1 should be completed within 1 day, if task is not completed withing given time, it should send notification to admin.
same for others task as well.
Please guide on this.
Please guide on this.