Hi,

does anybody have an idea how to attach a PDF to an asset.

I want to keep track of my printers. Whenever one is maintenanced by an external partner, I receive a piece of paper about which things have been repair, who has done it and when it was done. This paper is signed by the technician.

I want to scan this paper and attach it to my printer asset. This way all my staff can have a look, when a technician comes again nd repairs the printer again. I then want to show this paper and tell him, that this part was repaired two months before
 for example.

Today I have to collect all of them in a special folder and search by hand. It would be much easier to have all these informations in ServiceDesk.

I know I can add costs in the asset management, But I want a copy of the signed paper to show the technician.

I also thought about openening a request for each of my assets, attaching the files to this request and write the number of this request somewhere in the description of my asset. But this is quite complicated to find and to maintain.

Is there any way to do this? Maybe in one of the future releases?