Hi

We are running 9.2 Servicedesk Plus on premise. We use tasks for our new hire template process. When more than new hire task is assigned. Its hard to find the actual main request name. You have to click on the request ID hyper link to get back main ticket.

On the new service desk in cloud. It shows the Associate Request name when you click each task. See below.

Is there any what to get this shown on the on permise version as well?