Associate Incidents to Problems

Associate Incidents to Problems

Hello Team, 

I have an issue when trying to attach an incident to a problem, 
As shown in the screenshot, I'm trying to add columns to be able to search within a lot of incidents.
However, I can't add the subcategory or Item as a column in that view.

Since the application name in our tiers exist in the subcategory field, I need to be able to filter by subcategory.

Please let me know if this is possible.


Another question, 

The box that has the list of incidents/requests is not re-sizable... I have to scroll down while the rest of the page is empty... does that make sense? 
Please let me know your ideas.


Regards, 
GS

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