associate contracts to sub-accounts
Hello there,
We have a number of reseller customers that have sub-accounts. The sub accounts have different contracts with us than the main reseller account, and these contracts determine the due by time for requests. It would be really nice if we could assign contracts to sub accounts-as it looks now, you can only associate contracts to the main account. For us, this defeats the purpose of having sub-accounts, so we have converted all our sub accounts to regular accounts. This makes it harder to keep track of which sub accounts are associated to which reseller accounts.
Can yu change this in a future release?
We have a number of reseller customers that have sub-accounts. The sub accounts have different contracts with us than the main reseller account, and these contracts determine the due by time for requests. It would be really nice if we could assign contracts to sub accounts-as it looks now, you can only associate contracts to the main account. For us, this defeats the purpose of having sub-accounts, so we have converted all our sub accounts to regular accounts. This makes it harder to keep track of which sub accounts are associated to which reseller accounts.
Can yu change this in a future release?
Topic Participants
gentleman1
naevatec
SupportCenter Support
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