Associate a SLA to Business Hours
We provide support to a service but only need to report (SLA) on normal business hours. So I would like an SLA of say 98% but only between the hours of 8 am and 5 pm. Outside of that it doesn't matter. Essentially I need to be able to apply an SLA to a subset of a 24 hour period.
Topic Participants
Jason Mills
Gobi
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?