Assigning the role of a technician
Hi,
I have installed ServiceDesk with AD Integration. Now I want couple of users of my domain to have the role of a technician along with the adminsitrative rights.
I did not find any options in the admin toolkit to assign such roles to the user.
Could you please guide us as on how to go ahead on this.
Thanks and Regards,
Mitul Shah
I have installed ServiceDesk with AD Integration. Now I want couple of users of my domain to have the role of a technician along with the adminsitrative rights.
I did not find any options in the admin toolkit to assign such roles to the user.
Could you please guide us as on how to go ahead on this.
Thanks and Regards,
Mitul Shah