assigning technician through e-mail
Hey,
I was wondering if it is posible to assign a technician, if the request is recieved via e-mail? Also can other attributes like priority etc. be set via mail?
Regards
Rasmus V. Jensen
I was wondering if it is posible to assign a technician, if the request is recieved via e-mail? Also can other attributes like priority etc. be set via mail?
Regards
Rasmus V. Jensen
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