Assigning jobs to queues
When assigning jobs to queues in already open jobs it doesn�t register that I have made a change after following the "edit request" link.
I am trying to manually assign a queue, after clicking "update" the request does not keep the change, although it will allow me to assign a technician.
I would like to be able to assign to other queues while jobs are open as things sometimes tend to get sent to wrong queues :(
I am trying to manually assign a queue, after clicking "update" the request does not keep the change, although it will allow me to assign a technician.
I would like to be able to assign to other queues while jobs are open as things sometimes tend to get sent to wrong queues :(
Topic Participants
Lee Hannah Jones
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