Assigned Number of Case to a User mistakenly
Hello,
It happens sometimes that while assign cases, i mistakenly assign all the cases to a single username. Is there any way to undo that. or i have to check the history of every case and reassign to the right person.
Please help
Thanks.
It happens sometimes that while assign cases, i mistakenly assign all the cases to a single username. Is there any way to undo that. or i have to check the history of every case and reassign to the right person.
Please help
Thanks.
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