Assign Service Request to Group after approval
Requirement is to have a service request assigned to a Support Group after the request is approved.
- Service template is configured with a workflow approver.
- Custom function is written to change the group field
- Custom trigger is written to execute the script when a request matching the service category is approved.
Script:
requestObj.put("Group",{"name":"Network"});
return requestObj;
Trigger:
Assign to Network after approval Approved Any Time 
| Criteria | : | Service Category is (Hardware) |
| Action Executor | : | Assign to Network |
The request is not updating with the new group setting. Am I missing something in my script or trigger configuration?