Is it possible to have multiple administrative roles with different permissions per role?
Currently i think you can only have one admin account, and multiple support reps with different roles, but the support reps cannot do any admin whatsover. This is very bad for us because i have people who work in the accounting department and in management department who need to have some admin permissions (but not all). Currently i have to give them full admin access which is very dangerous (deleting requests etc.)