Hi All,

I have a feeling that a non login technician is only able to be notified of information and cant contribute to actions in the servicedesk?

I ask because when we assign a non login technician as the implementer of a change, when they use the non login url in the email they receive, they can only view the implementation tab and not actually input any data or close any tasks etc.

please can anyone confirm this is the case

many thanks

Russ